Warranties

Chambers

INFILTRATOR SYSTEMS, INC. STANDARD LIMITED WARRANTY

(a) The structural integrity of each chamber, endcap and other accessory manufactured by Infiltrator (collectively referred to as “Units”), when installed and operated in a leachfield of an onsite septic system in accordance with Infiltrator’s installation instructions, is warranted to the original purchaser (“Holder”) against defective materials and workmanship for one year from the date upon which a septic permit is issued for the septic system containing the Units; provided, however, that if a septic permit is not required for the septic system by applicable law, the one (1) year warranty period will begin upon the date that installation of the septic system commences. In order to exercise its warranty rights, Holder must notify Infiltrator in writing at its corporate headquarters in Old Saybrook, Connecticut within fifteen (15) days of the alleged defect. Infiltrator will supply replacement Units for those Units determined by Infiltrator to be defective and covered by this Limited Warranty. Infiltrator’s liability specifically excludes the cost of removal and/or installation of the Units.         

(b) THE LIMITED WARRANTY AND REMEDIES IN SUBPARAGRAPH (a) ARE EXCLUSIVE. THERE ARE NO OTHER WARRANTIES WITH RESPECT TO THE UNITS, INCLUDING NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

(c) This Limited Warranty shall be void if any part of the chamber system (chamber, endcap or other accessory) is manufactured by anyone other than Infiltrator. The Limited Warranty does not extend to incidental, consequential, special or indirect damages. Infiltrator shall not be liable for penalties or liquidated damages, including loss of production and profits, labor and materials, overhead costs, or other losses or expenses incurred by the Holder or any third party. Specifically excluded from Limited Warranty coverage are damage to the Units due to ordinary wear and tear, alteration, accident, misuse, abuse or neglect of the Units; the Units being subjected to vehicle traffic or other conditions which are not permitted by the installation instructions; failure to maintain the minimum ground covers set forth in the installation instructions; the placement of improper materials into the system containing the Units; failure of the Units or the septic system due to improper siting or improper sizing, excessive water usage, improper grease disposal, or improper operation; or any other event not caused by Infiltrator. This Limited Warranty shall be void if the Holder fails to comply with all of the terms set forth in this Limited Warranty.

Further, in no event shall Infiltrator be responsible for any loss or damage to the Holder, the Units, or any third party resulting from installation or shipment, or from any product liability claims of Holder or any third party. For this Limited Warranty to apply, the Units must be installed in accordance with all site conditions required by state and local codes; all other applicable laws; and Infiltrator’s installation instructions.

(d) No representative of Infiltrator has the authority to change this Limited Warranty in any manner whatsoever, or to extend this Limited Warranty. No warranty applies to any party other than the original Holder.

 

The above represents the standard Limited Warranty offered by Infiltrator. A limited number of states and counties have different warranty requirements. Any purchaser of Units should contact Infiltrator’s corporate headquarters in Old Saybrook, Connecticut, prior to such purchase, to obtain a copy of the applicable warranty, and should carefully read that warranty prior to the purchase of Units.

Chamber Warranty PDF

 

EZflow

INFILTRATOR SYSTEMS, INC. STANDARD LIMITED WARRANTY

(a) The structural integrity of each EZflow by Infiltrator expanded polystyrene drainfield system and other accessories manufactured by EZflow by Infiltrator (“Units”), when installed and operated in a leachfield of an onsite septic system in accordance with Infiltrator’s instructions, is warranted to the original purchaser (“Holder”) against defective materials and workmanship for one year from the date that the septic permit is issued for the septic system containing the Units; provided, however, that if a septic permit is not required by applicable law, the warranty period will begin upon the date that installation of the septic system commences. To exercise its warranty rights, Holder must notify Infiltrator in writing at its Corporate Headquarters in Old Saybrook, Connecticut within fifteen (15) days of the alleged defect. Infiltrator will supply replacement Units for Units determined by EZflow by Infiltrator to be covered by this Limited Warranty. EZflow by Infiltrator’s liability specifically excludes the cost of removal and/or installation of the Units.

(b)THE LIMITED WARRANTY AND REMEDIES IN SUBPARAGRAPH (a) ARE EXCLUSIVE. THERE ARE NO OTHER WARRANTIES WITH RESPECT TO THE UNITS, INCLUDING NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

(c) This Limited Warranty shall be void if any part of the EZflow system is manufactured by anyone other than EZflow by Infiltrator. The Limited Warranty does not extend to incidental, consequential, special or indirect damages. Infiltrator shall not be liable for penalties or liquidated damages, including loss of production and profits, labor and materials, overhead costs, or other losses or expenses incurred by the Holder or any third party. Specifically excluded from Limited Warranty coverage are damage to the Units due to ordinary wear and tear, alteration, accident, misuse, abuse or neglect of the Units; the Units being subjected to vehicle traffic or other conditions which are not permitted by the installation instructions; failure to maintain the minimum ground covers set forth in the installation instructions; the placement of improper materials into the system containing the Units; failure of the Units or the septic system due to improper siting or improper sizing, excessive water usage, improper grease disposal, or improper operation; or any other event not caused by Infiltrator. This Limited Warranty shall be void if the Holder fails to comply with all of the terms set forth in this Limited Warranty. Further, in no event shall Infiltrator be responsible for any loss or damage to the Holder, the Units, or any third party resulting from installation or shipment, or from any product liability claims of Holder or any third party. For this Limited Warranty to apply, the Units must be installed in accordance with all site conditions required by state and local codes; all other applicable laws; and Infiltrator’s installation instructions.

(d) No representative of Infiltrator has the authority to change or extend this Limited Warranty. No warranty applies to any party other than the original Holder.

 

The above represents the Standard Limited Warranty offered by Infiltrator. A limited number of states and counties have different warranty requirements. Any purchaser of Units should contact Infiltrator’s Corporate Headquarters in Old Saybrook, Connecticut, prior to such purchase, to obtain a copy of the applicable warranty, and should carefully read that warranty prior to the purchase of Units.

EZflow Warranty PDF

 

Tanks

INFILTRATOR SYSTEMS, INC. STANDARD LIMITED WARRANTY

(a) This limited warranty is extended to the end user of an Infiltrator Tank. A Tank manufactured by Infiltrator, when installed and operated in accordance with Infiltrator’s installation instructions and local regulation by a licensed installer, is warranted to you: (i) against defective materials and workmanship for five (5) years after installation. Infiltrator will, at its option, (i) repair the defective product or (ii) replace the defective materials. Infiltrator’s liability specifically excludes the cost of removal and/or installation of the Tank.

(b) In order to exercise its warranty rights, you must notify Infiltrator in writing at its corporate headquarters in Old Saybrook, Connecticut within fifteen (15) days of the alleged defect.

(c) YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL BE SPECIFIED IN SUBPARAGRAPH (a) ABOVE. INFILTRATOR SHALL IN NO EVENT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, HOWEVER OCCASIONED, WHETHER BY NEGLIGENCE OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

(d) THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GIVEN BY INFILTRATOR AND SUPERSEDES ANY PRIOR, CONTRARY, ADDITIONAL, OR SUBSEQUENT REPRESENTATIONS, WHETHER ORAL OR WRITTEN. INFILTRATOR DISCLAIMS AND EXCLUDES TO THE GREATEST EXTENT ALLOWED BY LAW ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FINESSE FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES OTHERWISE ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. NO PERSON (INCLUDING ANY EMPLOYEE, AGENT, DEALER, OR REPRESENTATIVE) IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY CONCERNING THIS PRODUCT, EXCEPT TO REFER YOU TO THIS LIMITED WARRANTY. EXCEPT AS EXPRESSLY SET FORTH HEREIN, THIS WARRANTY IS NOT A WARRANTY OF FUTURE PERFORMANCE, BUT ONLY A WARRANTY TO REPAIR OR REPLACE.

(e) YOU MAY ASSIGN THIS LIMITED WARRANTY TO A SUBSEQUENT PURCHASER OF YOUR HOME.

(F) NO REPRESENTATIVE OF INFILTRATOR HAS THE AUTHORITY TO CHANGE THIS LIMITED WARRANTY IN ANY MANNER WHATSOEVER, OR TO EXTEND THIS LIMITED WARRANTY.

CONDITIONS AND EXCLUSIONS
There are certain conditions or applications over which Infiltrator has no control. Defects or problems as a result of such conditions or applications are not the responsibility of Infiltrator and are NOT covered under this warranty. They include failure to install the Tank in accordance with instructions or applicable regulatory requirements or guidance, altering the Tank contrary to the installation instructions and disposing of chemicals or other materials contrary to normal tank usage.

 

The above represents the Standard Limited Warranty offered by Infiltrator. A limited number of states and counties have different warranty requirements. Any purchaser of a Tank should contact Infiltrator’s corporate headquarters in Old Saybrook, Connecticut, prior to such purchase to obtain a copy of the applicable warranty, and should carefully read that warranty prior to the purchase of a Tank.

Tanks Warranty PDF

 

Aquaworx

INFILTRATOR SYSTEMS, INC. STANDARD LIMITED WARRANTY

(a) The Aquaworx™ Control Panel manufactured by Infiltrator, when installed and operated as part of an onsite wastewater treatment system in accordance with Infiltrator's installation instructions, is warranted to the original purchaser (“Holder”) against defective materials and workmanship for three (3) years. The Limited Warranty is warranted from the date upon which a septic permit is issued for the septic system containing the Control Panel; provided, however, that if a septic permit is not required for the septic system by applicable law, the warranty period will begin upon the date that installation of the septic system commences. In order to exercise its warranty rights, Holder must notify Infiltrator in writing at its corporate headquarters in Old Saybrook, Connecticut within fifteen (15) days of the alleged defect. At Infiltrator’s discretion, Infiltrator will either supply a replacement Control Panel or repair the Control Panel determined by Infiltrator to be defective and covered by this Limited Warranty. Infiltrator’s liability specifically excludes the cost of removal and/or installation of the Control Panel.     

(b) THE LIMITED WARRANTY AND REMEDIES IN SUBPARAGRAPH (a) ARE EXCLUSIVE. THERE ARE NO OTHER WARRANTIES WITH RESPECT TO THE CONTROL PANEL, INCLUDING NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

(c) This Limited Warranty does not extend to incidental, consequential, special or indirect damages. Infiltrator shall not be liable for penalties or liquidated damages, including loss of production and profits, labor and materials, overhead costs, or other losses or expenses incurred by the Holder or any third party. Specifically excluded from Limited Warranty coverage are damage to the Control Panel due to ordinary wear and tear, alteration, accident, misuse, abuse or neglect of the Control Panel; conditions which are not permitted by the installation instructions; failure of the Control Panel or the septic system due to improper design, installation or operation; or any other event not caused by Infiltrator. This Limited Warranty shall be void if the Holder fails to comply with all of the terms set forth in this Limited Warranty.

Further, in no event shall Infiltrator be responsible for any loss or damage to the Holder, the Control Panel, or any third party resulting from installation or shipment, or from any product liability claims of Holder or any third party. For this Limited Warranty to apply, the Control Panel must be installed in accordance with all state and local codes; all other applicable laws; and Infiltrator’s installation instructions.

(d) No representative of Infiltrator has the authority to change this Limited Warranty in any manner whatsoever, or to extend this Limited Warranty. No warranty applies to any party other than the original Holder.

 

The above represents the standard Limited Warranty offered by Infiltrator. A limited number of states and counties have different warranty requirements. Any purchaser of a Control Panel should contact Infiltrator's corporate headquarters in Old Saybrook, Connecticut, prior to such purchase, to obtain a copy of the applicable warranty, and should carefully read that warranty prior to the purchase of a Control Panel.   

Aquaworx Warranty PDF   

 

FAQs

  • Chambers FAQWhere can I get local installation code, system designs, and product technical questions answered?

    In what types of systems can Infiltrator chambers be installed?

    When I install Infiltrator chambers, how much can the size of the leachfield be reduced?

    Can chambers be installed under a driveway or paved surface?

    What is Infiltrator Systems' specification for minimum and maximum system cover?

    Can Infiltrator chambers be installed around obstacles?

    Can the inspection port opening be used as an inlet?

    What prevents soil from entering the chamber through the sidewall louvers?

    Should filter fabric be used over Infiltrator chamber sidewall louvers?

    Do I need to compact the trench base when installing in sandy soils or fill/mound systems?

    Where can I get local installation code, system designs, and product technical questions answered?
    Many installation requirements and options are governed by local codes instituted by the health department in your area. When in question, check with the local health department for specifics and follow their code instructions. Any design or installation questions not answered here can be directed to the Infiltrator Systems' Technical Services staff by calling 1-800-718-2754.

    In what types of systems can Infiltrator chambers be installed?
    Infiltrator chambers can be used in almost any septic leachfield application. Wherever stone and pipe can be installed, Infiltrator chambers can be used. This includes trench, bed, and elevated mound installations. Infiltrator chambers provide superior treatment capabilities in pressure dosing, level distribution, serial distribution, evapotranspiration, and sand filter applications.

    When I install Infiltrator chambers, how much can the size of the leachfield be reduced?
    System sizing is determined by each local health department. Typically, health departments have approved sizing reductions of 25 to 50 percent when Infiltrator chambers are specified. Check your local health codes for the specifics in your area.

    Can chambers be installed under a driveway or paved surface?
    Some health codes do not allow septic leachfields to be installed under impervious surfaces such as driveways. This is because the surface pressure can compact the soil, resulting in a negative effect on the soil's ability to treat effluent (wastewater). Check with your local health department for the specific codes for your area. If this type of installation is allowed, call Infiltrator Systems' Technical Services staff at 1-800-718-2754 for design and installation instructions.

    What is Infiltrator Systems' specification for minimum and maximum system cover?
    Infiltrator Systems recommends a minimum of 12 inches of compacted cover over the chambers. Maximum allowable cover over the chambers in a trench system is 96 inches. In bed systems, the maximum cover is 48 inches. If the drainfield is located in a non-traffic area, minimum cover can be reduced to six inches. Exercise caution with equipment when installing a system at the 6-inch depth. Infiltrator Systems does offer a line of Shallow Cover (SC) Chambers that allow for six inches of cover with an H-10 equivalent loading rate, however these are only available in specific markets. Always check with your local health codes for specific cover requirements.

    Can Infiltrator chambers be installed around obstacles?
    Yes. To accommodate existing obstacles in system installation, the Quick4 Chambers allow for 10 to 15 degree turns, right or left.

    Can the inspection port opening be used as an inlet?
    Yes, on the top of each chamber there is a knock-out area that is typically used for an inspection port. When inletting into the inspection port, a splash plate is needed under the inlet. Use caution when backfilling so as not to dislodge the inlet pipe.

    What prevents soil from entering the chamber through the sidewall louvers?
    Infiltrator chambers have a patented MicroLeaching™ louver design that corresponds to the angle of the soil. This permits effluent to leach out of the sidewall while preventing soil from entering the chamber.

    Should filter fabric be used over Infiltrator chamber sidewall louvers?
    Infiltrator MicroLeaching™ sidewall louvers are designed to keep soil out; therefore filter fabric is not needed. Contact Infiltrator Systems Technical Services for additional information at 1-800-718-2754.

    Do I need to compact the trench base when installing in sandy soils or fill/mound systems?
    When installing the chambers in sandy soils, mound, or fill systems the sand base should be compacted. This gives the chambers a solid footing and does not adversely affect the infiltration rate of the sands.

  • EZflow FAQWhere can I get local installation code, system designs, and product technical questions answered?

    In what types of systems can EZflow be installed?

    When I install EZflow, how much can the size of the leachfield be reduced?

    What is the required distance between EZflow bundles installed in a trench system?

    What is the required distance between EZflow bundles installed in a bed system?

    Can EZflow be installed under a driveway or paved surface?

    What is EZflow’s specification for minimum and maximum system cover?

    Can EZflow be installed around obstacles?

    What prevents soil from entering EZflow through the netting?

    Where can I get local installation code, system designs, and product technical questions answered?
    Many installation requirements and options are governed by local codes instituted by the health department in your area. When in question, check with the local health department for specifics and follow their code instructions. Any design or installation questions not answered here can be directed to the Infiltrator Systems' Technical Services staff by calling 1-800-718-2754.

    In what types of systems can EZflow be installed?
    EZflow can be used in almost any septic leachfield application. Wherever stone and pipe can be installed, EZflow can be used. This includes trench, bed, and elevated mound installations. EZflow provides superior treatment capabilities in pressure dosing, level distribution, serial distribution, evapotranspiration, and sand filter applications.

    When I install EZflow, how much can the size of the leachfield be reduced?
    System sizing is determined by each local health department. The system sizing is normally calculated based on a combination of factors including soil type and volume of wastewater (normally estimated using number of bedrooms) Typically, health departments have approved sizing reductions of 25 to 50 percent when EZflow is specified. Check your local health codes for the specifics in your area.

    What is the required distance between EZflow bundles installed in a trench system?
    Trench spacing requirements are determined by local regulation so check with your local health department.

    What is the required distance between EZflow bundles installed in a bed system?
    In beds, Infiltrator Systems recommends no separation between the sides of bundles.

    Can EZflow be installed under a driveway or paved surface?
    Most health codes do not allow septic leachfields to be installed under impervious surfaces such as driveways. This is because the surface pressure can compact the soil, resulting in a negative effect on the soil's ability to treat effluent (wastewater). Check with your local health department for the specific codes for your area. If this type of installation is allowed, call Infiltrator Systems' Technical Services staff at 1-800-718-2754 for design and installation instructions.

    What is EZflow’s specification for minimum and maximum system cover?
    Infiltrator Systems recommends a minimum of 12 inches of compacted cover over EZflow. Maximum allowable cover over EZflow in a trench system is 96 inches. In bed systems, the maximum cover is 48 inches. Always check with your local health codes for specific cover requirements.

    Can EZflow be installed around obstacles?
    Yes. EZflow has virtually an unlimited ability to contour around existing obstacles.

    What prevents soil from entering EZflow through the netting?
    A geotextile mesh inside of the netting keeps soil from entering the bundles.

  • Tanks FAQWhere can I get local installation code, system designs, and product technical questions answered?

    Are the Infiltrator tanks approved for use in my local area?

    Can IM-series tanks be assembled in the field?

    Do Infiltrator tanks have any special backfill requirements?

    Can Infiltrator tanks be pumped dry during pump-outs?

    What type of buoyancy controls can be used in shallow groundwater conditions?    

    What are the specifications for minimum and maximum cover over the tank?

    How do I attach the risers to Infiltrator tanks?

    Can the structural bulkheads be modified or removed from the tank?

    Where can I get local installation code, system designs, and product technical questions answered?
    Many installation requirements and options are governed by local codes instituted by the health department in your area. When in question, check with the local health department for specifics and follow their code instructions. Any design or installation questions not answered here can be directed to the Infiltrator Systems' Technical Services staff by calling 1-800-718-2754.

    Are the Infiltrator tanks approved for use in my local area?
    All Infiltrator tanks are certified by IAPMO and CSA the most recognized certification agencies for tank technology. Please check with your local health department prior to use to be sure.

    Can IM-series tanks be assembled in the field?
    No, IM-series tanks can only be assembled by those who have been trained and authorized by Infiltrator Systems to assemble IM-tanks.

    Do Infiltrator tanks have any special backfill requirements?
    No, Infiltrator tanks can be installed using suitable native soil.

    Can Infiltrator tanks be pumped dry during pump-outs?
    Yes.

    What type of buoyancy controls can be used in shallow groundwater conditions?
    Infiltrator’s tank installation instructions outline when buoyancy control measures are required and are available on this website. If buoyancy control measures are determined to be necessary, the Infiltrator IM and TW Series Septic Tank Buoyancy Control Guidance document are also available on this website and provide specific design options for anti-floatation measures. 

    What are the specifications for minimum and maximum cover over the tank?
    Infiltrator tanks can be installed with a minimum of 6” and a maximum of 48” of cover.

    How do I attach the risers to Infiltrator tanks?
    Infiltrator’s riser guidance document and a video are available on this website to provide specific design options for attaching a variety of commercially available risers including TW-Risers manufactured by Infiltrator Systems.

    Can the structural bulkheads be modified or removed from the tank?
    No, the structural bulkhead system is an integral part of the tank and cannot be modified or removed.

  • ControlPanels FAQWhat is a Transducer and how do I install it?

    What does Z-BIAS mean?

    What is Auto-clear?

    Can I cut or splice the Transducer signal wire?

    What does VETO mean?

    I have input the new settings but it still runs the default program?

    How should I supply power to the panel?

    Why does the alarm light always pulse?

    What is the volt draw of the transducer?

    How do you define dose volume?

    Why does my control panel read the EVENTs once a minute?

    Can the Transducer Bell get plugged and not function properly?

    Why does my Transducer always read a 00.0" level?

    Why does the Transducer read a constant level, (ex: 1.5- 6.5") even though the pump is running?

    How do you connect the Transducer to the control panel?

    How do you setup for a Redundant off Float?

    Can I use a jumper to supply power to the alarm side of the panel?

    How do I wire a panel for 240 Volt installations?

    What should I use to plug the transducer conduit to prevent sewer gases from entering the enclosure?

    How do I setup a panel for demand dosing?

    Can you run the same Transducer wire in the conduit for the pump supply?

    Can I use my IPC panel with multiple zones?

    Can I setup the IPC panel with a Remote Alarm?

    How do I connect the IPC panel Remote Alarm?

    How do I get the Events out of the IPC panel?

    What is the difference between DOSE, ADOSE & BDOSE in the Event log?

    Can the panel be setup using two transducers?

    In a small diameter pump chamber should I setup the panel for time dosing or demand dosing?

    When I set the panel up to run both pumps what will happen?

    Can I put a heater unit inside the control panel?

    Why does the panel have a transformer?

    What is the battery on the circuit board, and/or will I lose my events if the power goes out?

    Is the control panel UL/cUL Listed?

    What is the voltage of the Transducer and is it safe to put into the water?

    What is a Varistor?

    Why use a solid-state relay (SSR) and not a motor contactor?

    How do I setup the panel to handle a Sandfilter application?

    How do I set the time and date in the panel to start recording events?

    How long does the clear air tube need to extend in the riser?

    The MARC unit is not recording events from my SD card?

    How do I wire a Transducer to the panel for a Sandfilter application?

    What is a Transducer and how do I install it?
    The Transducer replaces the floats. It senses liquid level by comparing the air pressure in the bell to the air pressure in the tank. The panel translates the difference in pressure to the liquid level relative to the bottom of the Transducer bell. It attaches to a 1" PVC stand pipe that mounts to the riser pump vault the same way a float tree would mount.

    What does Z-BIAS mean?
    Each Transducer manufactured has a slightly different resistance rating. Every Transducer is calibrated at the factory prior to shipment. The calibration rating is recorded on the outside of the transducer. This value needs to be programmed into the panel at start up. This process matches the Aquaworx panel to the Transducer.

    What is Auto-clear?
    Timed system:
    The air trapped in the Transducer bell needs to be replaced on occasion. During periods of low or no flow the level will start to drop in the tank. Once the level drops down to the start level the computer tracks the next dose or doses as auto-clear doses. Since the start level is typically set to one dose volume, the auto clear is typically set to one (Example: a 40 gallon dose would translate to a 2" dose in most 1,000 gallon tanks). During one of the doses the level will drop below the start level. The next 2" dose will then end below the bottom of the bell and the system will be idle until the liquid level rises above the start level again. In the case of small doses multiple auto-clear doses may be needed (Example: If the dose volume is 10 gallons, then 1/2" enough doses are required to draw the level to one inch below the bell, so in this case an auto clear of 4 would be used).
    Demand system:
    In a demand system the start level becomes the pump ON and the bottom of the bell becomes the OFF level. The auto clear is set in seconds - typically 10 seconds. (Example: Pump will turn on at the start level, pump down to the bottom of the bell then wait through the OFF time then run the additional time to clear the bell).

    Can I cut or splice the Transducer signal wire?
    It is OK to cut the Transducer wire to length from the tank to the panel? However, the wire should NOT be spliced. The high potential of corrosion when splicing the signal wire will affect the signal and could reduce the accuracy of the unit. The Transducers come in 6 different lengths eliminating the need for field splicing. The lengths are: 40', 80', 120' 180', 240' & 300'.

    What does VETO mean?
    The VETO feature is a second timer setting (also known as an override in some markets). If the flows increase above the Veto level, the VETO timing replaces the normal time settings. If the level in the tank is at or above the VETO level the panel will operate in the VETO schedule below it operates in normal time settings.

    I have input the new settings but it still runs the default program?
    If the timer schedule and/or the level functions are changed, the AUTO feature must be selected. This will upload the new changes to the board and is found on the MARC unit between Manual A and Pump A settings.

    How should I supply power to the panel?
    The control power must be 120V. The pump circuit for the panel can be wired either 120 volts or 240 volts depending on the pump requirements. It is important to provide two designated circuits to the panel, one circuit to the pump and one to the controls. The primary load draw is the pump and the most likely component to trip the supply circuit breaker. With two circuits, if the pump circuit tripped, power would be available to the controls and would notify the homeowner of the problem.

    Why does the alarm light always pulse?
    When conditions are normal the alarm light flashes every 8 seconds. This is called the "heart beat." This is a quick and easy indicator that conditions are normal. If the alarm is solid red with a steady tone the tank is in a high level condition. If the alarm is flashing rapidly there is a different alarm condition. All alarms are accompanied by an audible tone. However the tone may have been silenced. If there is a question turn the power off and on again and the alarm will sound again. If there is no tone check the connections on the buzzer located on the bottom of the panel.

    What is the volt draw of the transducer?
    The Transducer has a 0.2 – 4.7 volt output with a pressure range up to 48" in the tank.

    How do you define dose volume?
    For the Aquaworx IPC panel the dose volume is defined as inches of liquid in the tank. To convert from gallons to inches you must know the gallons per inch of the tank. (Ex: a typical 1,000 gallon or 4' x 8' square tank will have approx. 20 gallons of liquid per inch.) To convert from gallons to inches simply divide the gallons of the dose by the gallons per inch of the tank and this will give you inches for the dose.

    Why does my control panel read the EVENTs once a minute?
    If the Log Status in the panel is set to Y (yes), then it will record every event once per minute. This will cause the 4000 event to fill-up quickly in the panel. The Log Status may be set to N (no). To change this using the MARC, go to Mode settings and press enter. In the first screen named Log Status, if you press enter the Log Status can be changed to N (no).

    Can the Transducer Bell get plugged and not function properly?
    The Transducer bell shape was designed specifically for the waste water environment and the Auto Clear function is designed to clear the Transducer bell should it become clogged. It is important in a time dose application to set the Auto Clear to at least one dose.

    Why does my Transducer always read a 00.0" level?
    In some cases the Transducer or circuit board may need to be replaced. Check all connections. Test any component before installing it. Checking a transducer with a bucket of water is an easy way to see if the new transducer solved the problem.

    Why does the Transducer read a constant level, (ex: 1.5- 6.5") even though the pump is running?
    The Transducer wiring to the circuit board is not in the proper sequence. Make sure the input wires are RED (RD), BLUE (BL), and BLACK (BK) from left to right on the wire terminal strip attached to the circuit board.

    How do you connect the Transducer to the control panel?
    The input wires should be connected to the wire terminal strip attached to the circuit board from left to right: RED (RD), BLUE (BL), and BLACK (BK)

    How do you setup for a Redundant off Float?
    The best way to use a redundant off is to wire a load rated float switch in line with the power in the pump vault. Secondly, many pump companies supply a "piggy back float" option.

    Can I use a jumper to supply power to the alarm side of the panel?
    No, it is important to provide two dedicated circuits to the panel - one 120/240 volt circuit to the pump and one 120 volt to the alarm controls. In a 2-circuit system, if the power supply for the pump trips the breaker, then the alarm will still initiate during a high level event.

    How do I wire a panel for 240 Volt installations?
    The control side of the panel must only be wired for 120 volt installation. For the pump(s) power supply, the line side of the panel, using 3 wire connect the Red wire to the Neutral or Pump L1 terminal block and the Black wire to the Pump L2 terminal block. The White neutral wire can be cut back.

    What should I use to plug the transducer conduit to prevent sewer gases from entering the enclosure?
    There is a variety of conduit sealing compounds available, but we recommend, Chico SpeedSeal Compound, as it will quickly harden to a dense, strong mass and are UL Listed and cUL Listed.

    How do I setup a panel for demand dosing?
    There three steps to remember when setting a IPC panel from Time dose to demand dose; 1) in the Mode settings the Stop at Zero needs to be changed from N (no) to Y (yes). This will tell the panel to stop pumping once the transducer reads a 00.0" liquid level, 2) in the Pump A settings the Zero Bias should be set to 1 level above the calibrated level indicated on the Transducer bell (if the ZB on the bell says 07 make it an 08, if 09 make it a 0A), 3) the Auto Clear setting needs to be changed from Dose to Seconds - typically 10-15 seconds.

    Can you run the same Transducer wire in the conduit for the pump supply?
    The Transducer wire can be run thru the same conduit as the pump power supply without interference. However, the Transducer is a low voltage wire and in some jurisdictions it is not allowed to run both High/Low voltages in the same conduit. Check with both regional and State Regulations first.

    Can I use my IPC panel with multiple zones?
    The IPC standard panel is not setup to handle addition I/O's. However, if the Zones are set with a manual zone valve it is possible to run the panel in multiple zones.

    Can I setup the IPC panel with a Remote Alarm?
    Yes, a remote alarm can be purchased as an option with all Aquaworx IPC panels. The remote alarm will provide the same alarm sequence as the alarms on the main enclosure. The remote alarm can be located up to 2000' away from the main control box. Contact customer service to purchase.

    How do I connect the IPC panel Remote Alarm?
    Please review instructions included with the remote alarm.

    How do I get the Events out of the IPC panel?
    There are two options for retrieving the Event in the panel using the MARC. 1st under the Events menu, you can retrieve each event the panel has recorded by viewing the screen with a Date/Time & Liquid level stamp. Each Event can be viewed one at a time.
    2nd Using the MARC and a 1 GB SD card or less, insert the SD card into the designated slot on the MARC. Scroll through the MARC menus to the SD Card Settings menu, until the screen says Write Events. ENTER Y (yes) to capture events to SD card, ENTER N (no) to skip. Note: The MARC will show the events being transferred to the SD card. Once the data transfer is complete, the SD card can be removed and placed in a card reader connected to a PC. On the PC, click on the file to identify the SD card events file. The file can be opened using a word pad, spread sheet or text editing program.

    What is the difference between DOSE, ADOSE & BDOSE in the Event log?
    Dose = A recorded standard Dose from pump A.
    ADose = A recorded Autoclear Dose.
    BDose = A recorded Dose from pump B.

    Can the panel be setup using two transducers?
    Yes, using a IPC Sandfilter panel specifically for installations that require two separate pump systems each needing a separate transducer for each pump. (Product ID number: IPC-DSF)

    In a small diameter pump chamber should I setup the panel for time dosing or demand dosing?
    A small pump chamber can be setup for either time or demand pumping. It is recommend that if the pump chamber has a long dosing range, (in inches not volume) and the pump in the chamber is large enough to quickly pump the chamber out, that it be setup using demand pumping. The Stop at Zero setting should be set to Y (yes) so, the chamber will not pump dry.

    When I set the panel up to run both pumps what will happen?
    This setting is designed to run both pump A and pump B during a Veto level. This setting is used in conjunction with a Duplex panel to pump the tank down faster. This should only be used if the pumps are small and both pumps can run on one circuit or if it is a specialty panel setup for individual circuits for each pump.

    Can I put a heater unit inside the control panel?
    Yes, Aquaworx offers a heater unit that can be easily setup in an existing or new IPC panel. Contact customer service for more information.

    Why does the panel have a transformer?
    The transformer is used to provide a secondary voltage of 12V to the circuit board. This 12V is used for supplying CB, alarm, relay control, lamp, and input and transducer power. The transformer is Thermal protected, meets Class II safety requirements and is UL/cUL listed.

    What is the battery on the circuit board, and/or will I lose my events if the power goes out?
    Its purpose is to keep the clock running, which will allow the data logging to record when the power goes out and for how long the power was off. The battery can last up to five years without a replacement but, it is recommend that it be changed every year. If the battery is lost and the power goes out all data and all settings are retained and will function once power is restored, however, the date and time will re-set to 00.

    Is the control panel UL/cUL Listed?
    Yes, all Aquaworx IPC panel assemblies have agency UL/cUL listing.

    What is the voltage of the Transducer and is it safe to put into the water?
    The pressure sensor in the Transducer bell is encapsulated in epoxy resin and is completely water proof. The operating voltage of the sensor, depending on the liquid level, is between 0.2 to 4.7 volts.

    What is a Varistor?
    A varistor is a variable resistor used to protect excessive current in a circuit. Our varistor is connected between the incoming line and neutral. This 130V varistor serves as over voltage/surge protection for the controller.

    Why use a solid-state relay (SSR) and not a motor contactor?
    The AC power switching is done via a solid-state relay. This type of relay is very reliable. It has a quiet state change, (meaning no clanking noise) relative to mechanical relays (which can be heard thru walls when opened or closed). Optical isolation from the power and the control is achieved with this relay, supplying the pump(s) with on/off power. Our SSR is rated for 40 amps, max load for the panel is 20 amps -safety factor of 2.

    How do I setup the panel to handle a Sandfilter application?
    Using the MARC controller, under the Mode settings, the Run Both / SFI (Sand Filter Interface) menu will need to be set to Y (yes). This will not allow Pump A to initiate if pump B has a high level alarm.

    How do I set the time and date in the panel to start recording events?
    This screen sets the current date and time in the panel. Using the MARC under the Time Settings press the enter button. The following screens will appear: Seconds (refers to the seconds in an hour), Minutes (refers to the minutes of the hour), Hour (current hour in a 24 hour format) and Day (refers to today's date), Month (refers to today's month). Preset the screens to match the time/date.

    How long does the clear air tube need to extend in the riser?
    In most applications the air tube should extend out of the stand pipe in the riser 10" forming a "Candy-cane shape". The tube may be cut to length. It is important to always keep the open end of the tube pointed down, so water or moisture doesn't accumulate in the tube.

    The MARC unit is not recording events from my SD card?
    If the MARC screen is going blank during the download, then it is probably receiving too much current from the SD card. This may be caused by too much data on the card, or too much memory on the card. We recommend a 1 Gigabit maximum SD card with dedicated use for the MARC.

    How do I wire a Transducer to the panel for a Sandfilter application?
    Follow the instructions provided with the panel.

  • Remediator FAQHow do I know if my septic system is failing?

    Do I need a permit?

    How many systems have been installed?

    How much does it cost to operate the Remediator system?

    Will I have to have my septic tank pumped or leach lines jetted before or after installation of the Remediator System?

    How do septic systems fail?

    Why do septic systems fail?

    How long will it take to rejuvenate my disposal field?

    How is the Remediator different than all the other ATUs on the market?

    What is in the Remediator Bacterial Catalyst?

    How does the Remediator remediate the clogging biomat in the leach line?

    What is the shelf life of the Remediator Bacterial Catalyst while still in the envelopes?

    What is the tank life of the bacteria/inoculants if food is present?

    Do the enzymes that are marketed to rejuvenate septic tanks work? How is Remediator different?

    At what temperature do the bacteria become dormant/less active in the tank?

    How do I know if my septic system is failing?
    Symptoms of a failed septic system vary from surfacing effluent in the area of the disposal field, surfacing effluent over the septic tank, strong odors, green lush grass over the disposal field, or backed up plumbing and drains.

    Do I need a permit?
    Many jurisdictions do not require a permit for this technology as it is typically considered to be "remediation" of an existing system that has already been permitted. Your Certified Remediator Installer will know the permit requirements in your local area or call a Technical Representative at Infiltrator Systems for help.

    How many systems have been installed?
    Since the initial Remediator installations in the year 2000, more than 3,000 systems have been successfully installed throughout the U.S. and Canada.

    How much does it cost to operate the Remediator system?
    The operating cost of the Remediator is pennies per day and is driven by the cost of energy to run the Air Pump. The airlift pump uses 25 watts of power.

    Will I have to have my septic tank pumped or leach lines jetted before or after installation of the Remediator System?
    Pumping the septic tank is not required, however if the tank has more than 3" of scum or 6" of sludge then the contractor may want to pump the tank to make installation easier. Once the Remediator is installed, it has demonstrated in the field that the septic tank can be pumped less frequently. Solids that enter the septic tank are digested and leave the septic system as gas. In addition, there could be cases where a physical problem occurs with some construct of the system that would require the septic tank be pumped to make a necessary correction. In most typical systems, the leach lines do not need to be jetted prior to installations. It is important to note that these recommendations do not supercede a local regulation that may require a specified pumping frequency.

    How do septic systems fail?
    Septic systems are simple in nature but are very complex and robust treatment mechanisms. A properly designed, installed and maintained system can yield decades of service life. However like any system it has a finite life and will eventually need to be replaced just like your car or roof of your home. Septic systems are not immune to abuse or neglect, so the system can prematurely fail if abused. There are several causes for failure (as described below) but in a majority of these cases the system can be overloaded and an overly restrictive biomat formation can occur in the leachfield. When this occurs water enters the system at a greater rate than it can be absorbed causing the system to back up.

    Why do septic systems fail?
    If the liquid effluent cannot soak into the soil surrounding the leachfield, sewage may back up into the system creating two distinct symptoms, effluent surfacing on the ground at a location over the leachfield or septic tank or alternatively sewage backing up in to the house. The possible causes for this problem are:

    • Poor Soil Conditions. A leaching system placed in unsuitable soil for the flow generated from a house.
    • Excessive Water Usage. A septic system designed too small for the house it serves or too small for the water generated from the house.
    • Soil Clogging. If sludge or scum is allowed to escape out of the septic tank and enter the leachfield, the soil may become clogged. If this happens the liquid will not be absorbed into the soil. This can be a common problem if there is a failure to have the septic tank pumped. It is also important to note that over the normal operating life of a septic system this clogging will naturally occur and can eventually overwhelm a system.
    • High Water Table. During wet or abnormally wet seasons, groundwater may rise into a leachfield and force sewage to the surface. This is normally caused by an error in design or a significant change in the surrounding landscape.
    • Roots and Clogging. The roots of trees and bushes planted too close to the system can sometimes enter and block the pipes of the system. Removal of the plants and clearing the pipes of the roots can sometimes correct the problem.
    • Physical Damage to Septic System Components. Trucks or heavy equipment passing over any portion of the system can damage pipes or other portions of the septic system causing a malfunction.

    How does a Remediator system work?
    The Remediator solution helps remediate most septic system failures using three key principles. First, the Remediator is an efficient aerator of septic tank effluent producing high levels of Dissolved Oxygen (DO). The exposure to oxygen promotes the growth of more efficient aerobic bacteria in the septic tank. Second, the Remediator Bacterial Catalyst helps to digest the organic material in the septic tank. Third, the Remediator bacteria then travels within the highly treated effluent into the failed disposal field to aid in digesting the Biomat clogging the soil pores. With the Biomat diminished, the soil pores are more free to accept septic effluent - rejuvenating the disposal field.

    How long will it take to rejuvenate my disposal field?
    There will be an immediate improvement in septic tank function as the tank moves from an anaerobic tank to an aerobic tank. Most tanks will make this conversion in a few days, and can be identified as the tank loses its harsh "septic" smell. Some systems require more time to improve disposal field performance than others because there are many site specific conditions that could be affecting the performance of the system. Generally, in temperate weather climates, an improvement is apparent in the disposal field within two weeks. Your Certified Remediator Installer will explain the factors affecting your area.

    How is the Remediator different than all the other ATUs on the market?
    The Remediator is unique in several respects. First, the Remediator is not an Advanced Treatment Unit (ATU). It is an Aerobic Bacteria Generator (ABG) used for remediation of failed septic systems. It functions by efficiently converting organic matter in a septic tank into a rich colony of specific bacteria introduced and grown within the Remediator unit. The species of bacteria in the Remediator Bacterial Catalyst have an aggressive appetite not only for the organic material within the tank, but also for the mucous coating which clogs the biomat that forms in the soil of a standard leach trench. The second major distinction of the Remediator is in its simple design. It is designed to slide into most standard septic tanks without any major construction. Most ATUs require the installation of a separate tank that adds significant cost to the repair.

    What is in the Remediator Bacterial Catalyst?
    The Remediator Bacterial Catalyst is a proprietary blend of bacteria grown from mushroom compost. The blend is rich in Bacillus bacteria which are a facultative species that is able to thrive in both aerobic and anaerobic conditions. This makes it the perfect solution for the conditions found in septic systems.

    How does the Remediator remediate the clogging biomat in the leach line?
    The clogging biomat, typical of conventional septic systems, is an anaerobic biomat composed primarily of a mucus slime. The intestinal bacteria that dominate the load to a septic tank need to produce this mucus to protect themselves in the intestinal tract. This mucus fills the pore spaces between the soil particles, retarding the absorption of liquid into the soil. At some point the soil becomes so restricted that the system fails. The Remediator Bacterial Catalyst are facultative bacteria capable of surviving and thriving in both the anaerobic and aerobic environments found in a septic system. The Remediator Bacterial Catalyst when combined with the Dissolved Oxygen (DO) from the air diffuser create an aerobic colony of bacteria that travels to the biomat/soil interface and consumes the mucus producing anaerobic bacteria that restrict absorption of the liquid into the soil.

    What is the shelf life of the Remediator Bacterial Catalyst while still in the envelopes?
    When properly stored as per the supplier's instruction, Remediator Bacterial Catalyst has a reasonable shelf life of up to 24 months. The Remediator Bacterial Catalyst should be stored in a dark, cool, dry environment.

    What is the tank life of the bacteria/inoculants if food is present?
    The first Remediator units were installed in the latter part of 2000 as part of a Research and Development program. To date, it has not been necessary to re-inoculate these early systems (excluding toxic materials chemotherapy by-products, prolonged periods on strong antibiotics). The Bacterial Catalyst should maintain a viable colony within the Remediator unit. It is recommended to replace the Remediator Bacterial Catalyst on an annual basis to ensure that the bacterial community stays healthy and to encourage routine site inspection by a certified installer. This conservative approach is not costly and ensures the system is performing.

    Do the enzymes that are marketed to rejuvenate septic tanks work? How is Remediator different?
    Enzymes are proteins produced by living cells that catalyze biochemical reactions. A majority of he enzymes that pumpers use are artificially produced and introduced in concentrations that will break down and dissolve (make soluble) the organic material in waste. The organic load is changed in form but not removed from the system by digestion. This includes the solids that are referred to as "scum" in septic tanks. This may clean a tank of some organic material but the problem is passed down stream to the disposal area where it will hasten the failure of the disposal area. Standard septic tanks are designed to store organic material for future removal by pumping. Enzymes defeat this purpose.
    The Remediator is different because enzymes are being produced by living bacteria. Any food that is hydrolyzed by these enzymes is immediately consumed by the bacteria. In fact, these living bacteria pass with the effluent downstream to digest residual organic material that may have built up in the past.

    At what temperature do the bacteria become dormant/less active in the tank?
    Temperatures of 40° F and below will significantly reduce the biological activity of all bacteria. A properly functioning septic tank maintains an inside temperature ranging from 48 to 52° in northern climates during the winter. Although the bacterial activity deceases in the winter it does not stop. The temperature of the inflow effluent and the activity of the bacteria in the tank maintain functional temperatures.

    What affect will drugs have on the function of the Remediator?
    Any ongoing pharmaceutical drug treatment (10 days or more) by any occupant of a residence being served by the Remediator System should be brought to the attention of the local Remediator representative. This includes house guests. Pharmaceuticals create toxic compounds after being utilized in the human body. They are typically excreted in the urine. When allowed to remain in sufficient concentrations within a septic tank, these compounds can kill the entire bacteria community. These compounds will seriously diminish the capacity of any bacteria community within the septic tank. We have found chemotherapeutic drugs, antibiotics and immune suppression drugs to be the most problematic. Combinations of many different pharmaceuticals can also be toxic. The most important thing to remember is the longer the problem exists without correction, the time and costs to correct the problem typically increase.

  • Infiltrator Systems, Inc. Corporate Headquarters
    4 Business Park Road
    Old Saybrook, CT 06475
    Tel: 1-800-221-4436 or 860-577-7000
    Fax: 860-577-7001

    Hours of Operation:
    Monday–Friday, 8am–5pm EST

    Infiltrator Systems, Inc. Manufacturing Facilities
    2600 Corporate Drive Winchester, KY 40391

    Champion Polymer Recycling
    2600 Corporate Drive Winchester, KY 40391

    Infiltrator Systems, Inc. EZflow Manufacturing Facilities
    North Carolina: 1030 Corporate Center Drive  Salisbury, NC 28146
    Alabama: 3 Downing Drive  Phenix City, AL 36869
    Texas: 5050 Duncanville Road  Dallas, TX 75236
    Illinois: 400 West Burnside Road  Monticello, IL 61856
    Oregon: 3004 North Wygant Street  Portland, OR 97217

  •  

    Purchase Order Terms and Conditions

    Important – Read Carefully

     

    Buyer objects in advance to the inclusion of any additional or different terms
    proposed by Vendor in its acceptance of this order. See Section 1 Below.

     

    1. ACCEPTANCE; PURCHASE ORDER CONSTITUTES ENTIRE AGREEMENT – This Order constitutes Buyer’s offer and may be accepted by Vendor (or Contractor where applicable) only in accordance with the terms hereof. Any acceptance herein of an offer of Vendor, or any confirmation herein of a prior agreement between Buyer and Vendor, is expressly made conditional on Vendor’s assent to the additional or different terms contained herein. This Order may be accepted by Vendor by commencement of work, shipment of goods, or furnishing of services hereunder. Dispatch of Vendor’s acknowledgement form or other written document will also act as an acceptance if it agrees with this Order with respect to the description, amount, price and time of delivery of the goods or services ordered. Notwithstanding any waiver in any instance, or any oral agreement, or any instructions, terms and conditions that may be contained in any quotation; acknowledgement, invoice or other written document of Vendor, no addition to, waiver for the future or modification of, any of the provisions herein contained shall be of any force or effect unless made in writing and executed by Buyer.

    2.  CHANGES – Buyer shall have the right at any time to make changes in this Order by written notice to Vendor, and Vendor agrees to comply with such changes. If such changes cause a material increase or decrease in Vendor’s costs or time of performance of this Order, Vendor shall notify Buyer immediately and negotiate an equitable adjustment.

    3. PRICE – If this Order is not priced it shall not be filled at prices higher than those last quoted and charged Buyer for the same articles. Charges for boxing, packaging or cartage will not be allowed or paid by Buyer unless otherwise expressly stated on this Order. Goods are purchased on a delivered basis. An element of freight is included in the purchase price of the materials. All freight charges are to be paid by the supplier to the carrier without further liability to Infiltrator Systems, Inc., its divisions, subsidiaries or affiliates, or its customers and/or consignee.

    4. SHIPPING – Buyer reserves the right to route all shipments. Delays in shipment shall be reported immediately by Vendor to Buyer. Every package or other shipping unit, bill of lading, shipping memorandum and invoice must be marked with Buyer’s Purchase Order Number. Vendor’s serial numbers must be shown on all shipping papers and invoices.

    5. TIME OF THE ESSENCE – Time of shipment and of other aspects of performance hereunder is of the essence of this agreement.

    6. DELIVERY/TITLE – Unless otherwise agreed, delivery shall be f.o.b. point of destination and title shall pass to Buyer upon acceptance at the final delivery point. Risk of damages or loss following shipment and prior to acceptance by Buyer shall be the responsibility of Vendor. Any patterns, dies, molds, jigs and fixtures furnished to Vendor by Buyer, or specifically paid for by Buyer, shall be the property of Buyer and subject to removal by Buyer upon completion of the order, and shall be used only in filling Buyer’s orders and held by Vendor at its sole risk.

    7. RIGHT OF INSPECTION AND REJECTION – Material and equipment supplied by Vendor shall be received subject to Buyer’s inspection and approval within a reasonable time after delivery, notwithstanding prior payment. If specifications or warranties are not met, material and equipment may be returned at Vendor’s expense. No material or equipment returned to Vendor as defective shall be replaced except upon Buyer’s formal authorization.

    8. ASSIGNMENT- Neither this Order nor any interest therein nor any claim arising hereunder shall be transferred or assigned by Vendor without the prior written consent of Buyer. Buyer may transfer or assign the benefits of this agreement, in whole or in part, including without limitation the Vendor’s warranty, without the approval of Vendor.

    9. GOVERNING LAW – This Order, and the rights and obligations of the parties thereto, shall be determined in accordance with the laws of the State of Connecticut.

    10. WARRANTY – Vendor warrants that all goods or services furnished pursuant to this Order will be free from defects in material or workmanship and will be in conformity with the requirements of this Order, including drawings and specifications, if any, and reasonably fit for the purpose disclosed in this Order or in such drawings and specifications, and Vendor further warrants that such goods or services will be merchantable and fit for the purpose for which they are sold, and where design is Vendor’s responsibility, will be free from defects in design. Buyer’s approval of Vendor’s design or material shall not be construed to relieve Vendor of the warranties set forth herein. Without limitation of any rights which Buyer may have at law by reason of any breach of warranty, goods which are not as warranted may at any time within twelve (12) months after delivery be returned at Vendor’s expense. Buyer at its option may require Vendor either to replace such goods at no increase in price (Vendor must pay all repacking, transportation and handling charges both ways) or to refund the purchase price and any charges in connection therewith.

    11. INVOICES – All invoices shall be mailed to Buyer at its office as indicated on the face of this Order and will state Buyer’s Purchase Order Number clearly on the Invoice. Invoice and duplicates shall be rendered for each order or for each shipment if more than one is made on an order. No invoice shall be delivered by Vendor to any employee of Buyer. An itemized delivery ticket, bearing Buyer’s Purchase Order Number as shown hereon, must be left with the goods to insure their receipt. If delivery is made by carrier, an itemized delivery ticket must be attached to the package or other shipping unit. The payment discount period will date from receipt of the invoice and not from the date of the invoice. In case of errors on an invoice, the payment discount period will date from the receipt of corrected invoices. Vendor shall use the lowest published freight rates and any excess transportation charges incurred, including any that deviate from the published tariff rates, are to be borne by the Vendor. All invoices must bear the following certification in order to be passed for payment: “We hereby certify that these goods were produced in compliance with the Fair Labor Standards Act of 1938, as amended, and regulations and orders issues by the United States Department of Labor thereunder.”

    12. PATENT INDEMNITY – Vendor agrees to indemnify, save harmless and defend Buyer from and against any and all suits, claims, damages, costs, and attorney’s fees arising out of or in connection with any infringement or claimed infringement of any United States patent, trademark or copyright in the manufacture, use or sale of the equipment or materials furnished under this Order. In case said equipment or material is in such suit, or in final adjudication elsewhere, held to constitute infringement, and the use thereof is enjoined, Vendor shall, at its own expense, either procure for Buyer the right to continue using said equipment or material, or at the option of Buyer either replace same with equally efficient non-infringing equipment or material, or modify it without impairing its efficiency so it becomes non-infringing, or remove said equipment or material and refund the purchase price and the transportation and installation costs thereof.

    13. INDEMNITY AND INSURANCE – To the fullest extent permitted by law, Vendor and any other manufacturer of the work supplied under this purchase order agree to indemnify, hold harmless and defend purchaser, its affiliates, parents and subsidiaries, and their employees (the “indemnified parties”) from and against any and all liability for loss, damage, attorneys’ fees or expense which the indemnified parties may suffer or for which the indemnified parties may be held liable for reason of injury (including death) to any person (including vendor’s employees), or damage to any property arising out of or in any manner connected with the work to be performed for and products supplied to purchaser, in whole or in part any act, omission, negligence or strict liability of the indemnified parties, or any of their representatives, employees, subcontractors or third parties, whether known or unknown to purchaser and/or Vendor. Vendor agrees that Purchaser shall be named as an Additional Insured on all of Vendor’s policies of insurance (except Worker’s Compensation) and that Vendor’s policies of insurance shall provide insurance coverage, on a primary basis, to Purchaser, and shall not require Purchaser’s policies to contribute in the payment of the loss. It is specifically agreed by Vendor that Purchaser’s policies of insurance are in excess of any coverage to be provided by Vendor to Purchaser as Additional Insured with the following limits: (a) Commercial General Liability Insurance with a minimum Limit of Liability of $1,000,000 each occurrence, $1,000,000 Products/Completed Operations Aggregated Limit and $2,000,000 General Aggregate Limit, (b) Commercial Automobile Liability Insurance including Owned, Hired and Non-Owned Vehicles with a minimum limit of $1,000,000 each accident, (c) Commercial Umbrella Liability Insurance with a minimum Limit of Liability of $2,000,000 each occurrence and $2,000,000 Aggregate Limit, (d) Worker’s Compensation Insurance which provides Statutory Benefits and Employers Liability Insurance with limits of $500,000 (each accident and each employee by disease). The certificate shall require that thirty (30) days written notice be provided to Purchaser prior to cancellation or non-renewal, or prior to any material change in a policy, term or condition. In addition, a renewal Certificate of Insurance shall be provided in the event that the Vendor continues to perform work for Purchaser after the certificate expiration date. The Vendor is required to provide its own Property Insurance and assume all risk of loss on all materials that are part of this Purchase Order until such time as the materials are accepted by the Purchaser.

    14. COMPLIANCE WITH LAWS – Vendor, in the performance of this Order, shall comply with the provisions of the Fair Labor Standards Act, as amended, as well as the Regulations and Orders of the Department of Labor issued thereunder, Executive Order No. 11246 as amended, 29 CFR 470, 41 CFR 60-1, 60-250, 60-741, the provisions of the Occupational Safety and Health Act of 1970, and all other applicable Federal, state, and local laws, regulations, rules and ordinances, including but not limited to the those dealing with the protection of the environment. Vendor agrees to deliver as a separate line item a NAFTA Certificate of Origin (Customs Form 434) for all goods that meet the NAFTA Rules of Origin. Buyer reserves the right to withhold all payments to the Vendor until such time as a completed NAFA Certificate is delivered. A NAFTA Certificate is mandatory for all goods which are labeled “Made in the USA”. Vendor agrees in connection with this order not to discriminate against any employee or applicant for employment because of race, sex, religion, color, age, national origin, handicap or status as Vietnam Era or Special Disabled Veteran.

    15. CHEMICAL SUBSTANCE IDENTIFICATION – By acceptance of this Order, Vendor certified that any chemical substance(s) furnished pursuant to this Order has been properly labeled, and that proper information on the substance(s), e.g. material safety data sheets, have been provided to Buyer, pursuant to all federal, state or local laws and regulations.

    16. TERMINATION – Buyer, by written notice, may terminate this order, in whole or in part. In the event this order is terminated as a result of Vendor’s default, the Vendor shall be liable for all damages allowed in law or equity, including the excess costs of reprocuring similar items. If this order is terminated for the convenience of Buyer, Vendor will be compensated to the extent that items have been accepted by Buyer prior to the effective date of termination. Other than to this extent, Buyer shall not be liable to Vendor for any damages on account of its failure to accept all of the items ordered.

    17. CONFIDENTIALITY/TRADE SECRETS – All specifications, data and other information furnished by Buyer, or its agents, to Vendor in connection with this order remain the exclusive intellectual property of Buyer and shall be treated by the Vendor as proprietary and shall not be disclosed or used, outside the limitation of this order, without prior written approval of the Buyer. In addition, the purchase of the Vendor’s product does not authorize the vendor to use the name of or make reference to Buyer for any purpose in any releases for public or private dissemination, nor shall the Vendor divulge or use in any advertisement or publication of any specifications, data, or other information pertaining to or relating to this usage without prior written approval of the Buyer. This order is confidential between Buyer and the Vendor, and it is agreed by the Vendor that none of the details connected herewith shall be published or disclosed to any third party without the Buyer’s written permission.

    18. BUYER’S PROPERTY – All material, including tools furnished or specifically paid for by the Buyer shall be the Buyer’s property, shall be subject to removal at any time without additional cost upon demand by the Buyer, shall be kept separate from other materials or tools, and shall be clearly identified as the property of the Buyer. Vendor assumes all liability for loss or damage, with the exception of normal wear and tear, and agrees to supply detailed statement of inventory at monthly intervals or as otherwise agreed upon.

    19. TAXES – Except as may be otherwise provided in this Purchase Order, the contract price includes all applicable federal, state, and local taxes.

    20. SUPPLEMENTAL INFORMATION – Any specifications, drawings, notes, instructions, engineering notices or technical data referred to in this Purchase Order shall be deemed to be incorporated by reference as if fully set forth. In case of any discrepancies or questions, Vendor shall refer to the Buyer for decision, instructions or for interpretation.

    21. SETOFFS AND COUNTERCLAIMS – All claims for moneys due or to become due from the Buyer shall be subject to deduction by the Buyer for any setoff or counterclaim arising out of this or any other of the Buyer’s Purchase Orders with Vendor, whether such setoff or counterclaim arose before or after any such assignment by Vendor.